77je Privacy Policy
Learn in detail about our commitment to collecting, using, and protecting your personal information, and about your rights.
77je ("we", "our", "platform") places the highest importance on the privacy of users in Bangladesh. This privacy policy explains what information we collect, how we use it, and how we keep it secure when you visit our website 77je.cam, register, or use our services. Please read this policy carefully. Continuing to use the platform indicates that you have agreed to the terms of this policy.
Information Collection — What We Need to Know
1.1 Information Provided Directly by You
When you create an account on 77je, make a deposit, or contact us, we may collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address (as per national identity card)
- Payment account details (bKash, Nagad, Rocket, Upay numbers)
- National identity card or passport number (for KYC verification)
- Messages sent via live chat or email
1.2 Automatically Collected Information
Some technical information is automatically collected while you use the platform:
- IP address and device type
- Browser type and version
- Pages visited and session duration
- Referral source (which link you came from)
- Operating system and screen resolution
1.3 Activity-Related Information
Your activity on the platform is monitored to ensure a safe environment:
- Betting history and transaction records
- Game session and sports activity logs
- Use of promotions and bonuses
- Login time and logout time
- Record of failed login attempts
Purpose of Information Use
77je uses your information only for the following legitimate purposes:
2.1 Service Operations
- Account creation and management
- Deposit and withdrawal processing
- Providing bonuses and promotions
- Ensuring customer support services
- VIP program management
2.2 Security and Compliance
- Fraud and money laundering prevention
- Age verification (ensuring 21+)
- Account protection and verification
- KYC (Know Your Customer) process
- Implementation of responsible gaming policy
2.3 Service Improvement
- User experience analysis
- Resolving technical issues on the platform
- Introducing new features and games
- Development of personalized services
2.4 Communication and Notifications
- Important account-related notifications
- Transaction confirmation messages
- Relevant offers and promotions (subject to consent)
- Security alerts and updates
Information Storage and Security
3.1 Technical Security Measures
77je uses industry-standard technology to protect your information. Our security infrastructure includes:
- SSL/TLS Encryption: All communication between your browser and our servers is encrypted
- AES-256 Encryption: High-level encryption used for storing sensitive information
- Firewall Protection: Advanced firewall system to prevent unauthorized access
- Regular Security Audits: Routine testing conducted by third-party experts
- Two-Factor Authentication: An additional verification layer for account protection
3.2 Data Retention Period
We do not keep your information longer than necessary:
- Active accounts: until the account is closed
- Transaction records: minimum 5 years
- KYC documents: 5 years after account closure
- Support logs: 2 years
3.3 Response to a Data Breach
In the rare event of a data security breach, 77je will take immediate action: affected users will be notified as quickly as possible, the relevant authorities will be informed, and emergency measures will be taken to minimize damage. Our security team is active 24 hours a day.
Sharing Information with Third Parties
77je does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Service Providers
Limited information may be shared with trusted third parties who assist in running our business operations, such as:
- Payment processing partners (bKash, Nagad, Rocket, Upay)
- Identity verification service providers
- Technical infrastructure suppliers
- Game software providers (Pragmatic Play, Evolution Gaming, etc.)
All such partners operate under strict confidentiality agreements.
4.2 Legal Obligations
Information may be disclosed as required by law in the following circumstances:
- Court orders or valid legal processes
- Government investigations or requests from regulatory bodies
- For compliance with Anti-Money Laundering (AML) regulations
- Fraud investigation and prevention
In such cases, we provide only the minimum information legally required.
4.3 When Information Is Not Shared
Information is never shared for the following purposes:
- Selling to advertisers or marketing companies
- Sharing with unrelated third parties for commercial purposes
- For any marketing purpose without your explicit consent
- To data brokers or information resellers
Cookies and Tracking Technology
5.1 What Cookies Are and Why They Are Used
Cookies are small data files stored on your device. 77je uses cookies for the following reasons:
- Essential Cookies: Maintaining login sessions and security
- Performance Cookies: Improving site speed and functionality
- Preference Cookies: Remembering language and settings
- Analytics Cookies: Understanding usage patterns and making improvements
5.2 Cookie Controls
You can manage cookies through your browser settings. However, please keep in mind:
- Disabling essential cookies may cause the site to not function properly
- Analytics and preference cookies can be turned off
- Cookie settings in the mobile app can be found in the app settings
- Even with cookies disabled, login and core services remain functional
Your Privacy Rights
77je believes every user should have full control over their own information. You have the following rights and may exercise them at any time:
6.1 Right to Access Your Information
You have the right to know what information we hold about you. Upon request, we will provide a complete copy of the data stored about you.
6.2 Right to Correct Information
You have the right to correct any inaccurate or outdated information about you. Corrections can be made through account settings or via our support team.
6.3 Right to Delete Information
After closing your account and fulfilling applicable legal obligations, you may request that your information be deleted.
6.4 Right to Restrict Processing
In certain circumstances, such as for marketing communications, you have the right to object to the use of your information.
6.5 Right to Data Portability
You have the right to receive your information in a common, readable format so that it can be transferred elsewhere if needed.
6.6 Right to Withdraw Consent
You have the right to withdraw consent given for marketing communications or optional data processing at any time.
6.7 How to Exercise Your Rights
To exercise any of the above rights, contact us at: [email protected]. We will try to respond within 30 days of receiving your request. Some information may be requested to verify your identity.
Minors' Privacy Protection
7.1 Age Restriction
77je is operated for users aged 21 and above only. We do not knowingly collect personal information from anyone under 21. Age is verified at registration, and in suspicious cases it is re-verified through a government-issued ID.
If we find evidence that someone under 21 has created an account, that account will be closed immediately and all associated information will be deleted. If a parent or guardian becomes aware of their child having an account, please contact us at [email protected].
Payment Information Protection
8.1 Special Protection for Financial Information
Your financial information is handled with the highest level of security. 77je uses bKash, Nagad, Rocket, and Upay payment methods for deposits and withdrawals. All payment processing is carried out directly through the secure gateways of these providers.
- Payment PINs or passwords are never stored
- All transactions are conducted through SSL-encrypted channels
- Confidentiality agreements are in place with payment processing partners
- Automatic alert system for suspicious transactions
- Minimum deposit and withdrawal ৳500
- Standard withdrawal time 15 minutes to 2 hours
Privacy Policy Changes
9.1 Update and Change Notifications
77je may update this privacy policy from time to time. This policy may change due to updates to our services, the addition of new technology, or legal requirements. For each change:
- The "Last Updated" date at the top of the page will be changed
- A notification will be sent to the registered email for significant changes
- A notice will be posted on the platform before changes take effect
- Continued use of the platform after changes will be considered acceptance of the new policy
We recommend that you check this page regularly and stay informed about any changes.
Privacy Contact
Send a Privacy-Related Request
Contact us to exercise your privacy rights, request information, or raise any concerns. Our data protection team will review your request.
Useful Pages
View our other policies and informational pages:
Your information is protected by SSL encryption and is never sold to third parties.